Organizations that deal with regulated products and services struggle with developing a social media strategy that will allow them to interact with their clients without breaking the law.

While addressing Charles Schwab’s IMPACT 2010 conference in Boston Biz Stone – twitter founder – recommended that financial advisers who are concerned about participating in social media because of these restrictions should at LEAST be listening to key topics that affect their customers.

Biz Stone’s final quote is something that I share with every Social Media class I teach and every group I train:

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“Everything is going to get more social. [Twitter] is a triumph of humanity and people, not technology. Technology is just a tool.”

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